WhatsApp operations, unified

Turn WhatsApp conversations into business outcomes.

AJ-BOT brings live chat, contact management, Meta templates, bulk campaigns, message flows, AI-assisted conversations, inventory-aware orders and leads into one secure workspace.

✓ Official WhatsApp Cloud API
✓ Multi-user isolation
✓ Human control included
AJ-BOT · Live Chat Monitor
Shree Ji Store● connected
Blue cotton shirt medium size mein available hai?
Blue / Medium variant available hai. Price ₹799 per piece hai.
AI Agent · Delivered ✓✓
2 pieces confirm karo.
Order receivedCotton Shirt · Blue / M × 2
₹799/piece · Total ₹1,598
SJ
Shree Ji Store
Phone
+91 98••• ••210
Status
Potential order
AI handover
Active
Complete workspace

Everything required to operate WhatsApp at scale

Every module shares the same contacts, conversations and tenant-isolated configuration, so teams work from one source of truth.

Live Chat Monitor

Read incoming conversations, reply manually, track unread messages, view delivery status, add contact details and hand over individual chats to AI.

Bulk Broadcasts

Import contact groups, select approved Meta templates, dispatch campaigns and review sent, delivered, read, failed and reply results.

Meta Templates

Create standard message templates, manage variables and media, fetch approved templates from Meta and use them in compliant campaigns.

Message Flow Builder

Route incoming messages to text, documents, lists or AI. Edit, activate or disable a flow while keeping manual chat available.

Flexible Catalog & Orders

Manage sizes, colours, packs, models, materials and custom attributes. AI books only available, in-stock variants.

Contacts & Leads

Filter contacts by message status, target selected recipients, create qualified leads and jump directly from a lead to its conversation.

Configurable AI

Connect Gemini, OpenAI or OpenRouter. Define company context, conversation behavior, lead rules and order instructions from one settings area.

Developer API

Generate tenant-specific API credentials and connect an external CRM or business application to send text, template and media messages.

Inventory-aware AI orders

Automation with hard business safeguards

AJ-BOT does not rely only on an AI prompt. The backend validates every confirmed AI order against your stored inventory before saving it.

✓
Stock is authoritativeUnknown and out-of-stock products cannot be booked.
✓
Exact variant matchingAI validates the requested size, colour, pack, model or other configured attributes.
✓
Fixed rate enforcementAI cannot reduce or invent a rate below your inventory value.
✓
Explicit confirmationName, address, selected variant, quantity and customer confirmation are required.
Product InventoryRules active
ProductVariantFixed rateStatus
Cotton ShirtBlue / M₹799In stock
Cotton ShirtBlue / L₹849Out of stock
Moong Dal10 kg pack₹940In stock
The same catalog supports clothing, grocery, electronics and other businesses through configurable variants and attributes.
Operational flow

From message to managed outcome

Control where automation starts and where your team takes over.

STEP 01

Customer messages

Meta sends the incoming message securely to your tenant-specific webhook route.

STEP 02

Flow decides

Your active message flow sends text, a saved document, a list or hands the chat to AI.

STEP 03

Rules are applied

AI uses your company context, task rules, inventory, product variants and fixed rates.

STEP 04

Team stays in control

Monitor the conversation, reply manually, capture a lead or manage the confirmed order.

Software specifications

Built for controlled, multi-user operations

The system uses the official WhatsApp Cloud API and separates each account’s credentials, contacts, conversations, templates and automation settings.

Messaging channelOfficial Meta WhatsApp Cloud API with incoming messages and sent, delivered, read and failed status webhooks.
AI providersGoogle Gemini, OpenAI and OpenRouter with provider, model and instruction configuration per account.
Data storageMongoDB-backed tenant data for users, configurations, conversations, products, orders, leads, templates and campaigns.
Account securityHashed passwords, signed sessions, HTTP-only cookies, role authorization, account deactivation and session revocation.
Campaign reportingRecipient-level delivery results, customer replies, CSV export and status-based contact targeting.
Automation controlPer-user active flows, per-conversation AI handover, manual fallback and rule-driven document delivery.
DeploymentHTTPS production deployment with automated validation, immutable releases, health checks and rollback-ready CI/CD.
Mobile workspace

Take AJ-BOT with you

Use the same live AJ-BOT account, conversations and existing mobile features from your Android phone.

AJ-BOT for Android

Direct APK download for Android phones.

Download APK

Your WhatsApp workspace is ready.

Sign in to manage conversations, campaigns, automation, inventory and customer outcomes.

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